Helen Yu

Helen Yu

These are the best posts from Helen Yu.

7 viral posts with 1,983 likes, 909 comments, and 123 shares.
3 image posts, 0 carousel posts, 0 video posts, 3 text posts.

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Best Posts by Helen Yu on LinkedIn

How exposed is your AI?

Most boards can answer that question about their financial assets, their operational risks, their regulatory exposure.

Very few can answer it about their AI agents.

And that silence is the risk.

AI agents are already inside the enterprise accessing sensitive systems, executing business logic, moving through data pipelines. Operating under permissions that were granted at setup and rarely revisited. Without the access controls, governance frameworks, or lifecycle management that every other consequential enterprise actor operates within.

The numbers are hard to ignore:
✅ 97% of organizations that suffered an AI breach had no formal access controls in place
✅ 80% of companies report their AI systems have already taken unintended actions
✅ 40%+ of agentic AI initiatives will be abandoned before production not because the technology failed, but because governance wasn't ready

This is a governance problem.

AI agents need to be treated as first-class identities, authenticated, authorized, governed, and auditable, with the same rigor applied to every human user in your organization.

Identity is the control plane for secure AI adoption. Without it, you're not managing AI risk. You're hoping it doesn't surface.

The question boards should be asking their security leadership right now isn't "are we using AI?" It's "do we know how exposed we are?"

Okta's AI Identity Security Assessment gives your team a clear, scored answer, identifying where trust breaks down, where risk concentrates, and what to address first.

Find out where you stand → https://bit.ly/4aetp3n

#Sponsored by Okta #IdentifyManagement #Cybersecurity

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Where are you traveling to this Summer?

As someone with 2.3M+ miles under my belt, I know firsthand how painful business travel management can be. Juggling fragmented booking tools, chasing receipts, reconciling expenses after the fact... it adds up fast.

That's why I'm excited about BILL Travel.
BILL just launched a product that brings booking, budgets, card controls, and expense management into one connected workflow and the numbers speak for themselves:
✅ 500+ airlines and 1.5M hotels in one place
✅ 85%+ reduction in time spent on travel workflows
✅ Proactive policy controls that stop out-of-policy bookings before they happen
✅ AI-powered receipt capture and expense coding

For SMBs that need control, fewer tool switches, and faster reconciliation, this is transformative

Check it out here: https://bit.ly/4wpsCpF

#Travel #SMB #BillPartner

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#Tech and #Innovation
Post image by Helen Yu
What does customer experience look like when the era of guesswork is over?

At Cisco Live, the conversation went beyond technology to transformation.
In my conversation with Carlos Pereira, Cisco Fellow and Chief Architect for Customer Experience, we explored what “agentic speed” means for enterprise leaders: moving from visibility to action, from reactive operations to resilient systems, and from pilots to production.

What makes this moment powerful is that Cisco is not only helping customers make this shift, it is undergoing its own transformation too, as Liz Centoni and Jeetu Patel made clear on stage. That combination of external innovation and internal reinvention is what makes the story so compelling.

We also talked about why adoption is accelerating, what separates leaders from laggards, and why courage may be the most important leadership trait in the agentic era.

Watch the full conversation here: https://lnkd.in/gbx5nfJm

#CiscoLive #CX #CustomerExperience

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Your network is your net worth. So who are you missing?

The best ideas in AI rarely happen in the keynote hall; they happen in the hallway after.

Ai4 2026 brings together 12,000+ AI leaders from 90+ countries for the kind of conversations you can't get anywhere else: roundtables, meetups, happy hours, and yes, an afterparty at TAO.

August 4–6, The Venetian, Las Vegas.

Register here: https://lnkd.in/gf_n6y4A

#Ai42026 @ai4Conferences

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Post image by Helen Yu
What will you govern when agents can act at machine speed?

It’s a full-stack, end-to-end AI infrastructure that enables production AI factories with safe, governed agents.

At Cisco Live 2026, the NVIDIA Fireside Chat on Enterprise Agentic AI at Scale aligns with Cisco’s keynote: the infrastructure for agentic AI is now a unified system with compute + networking + security + operations.

Here are my key takeaways:
1️⃣ Compute + Networking + Security + Operations = production AI factories
NVIDIA compute + Cisco’s networking, security, and operations (Cloud Control, Cisco IQ) run agents at machine speed.
2️⃣ Action control, not just access control
Govern every agent’s identity and behavior in real time with AI Defense, non-human identity management, DefenseClaw.
3️⃣ Production readiness: observability + governance + resilience
Cisco IQ flags outages; Cloud Control’s “autonomy dial” reviews actions; Resilient Infrastructure + Quantum Ready protect against threats.
4️⃣ Modernize now as threats are already “post-Mythos”
AI models are as capable today as they’ll ever be. Modernize infrastructure immediately.
5️⃣ Start with clear use cases and defined outcomes
Early adopters see up to 40% lower decision latency with governance + API-first architecture.

Are you governing what agents can do (action control), or just where they can
go (access control)?

Pictured at the NVIDIA booth with Amy Kaplan from NVIDIA, and Kate Keough & Jordan Stewart from Equinix, great conversations all around.

#AgenticAI #EnterpriseAI #NVIDIAPartner #CiscoLive

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#AIGovernance and #CyberResilience.
Post image by Helen Yu
What does AI-led transformation look like?

At PegaWorld, I spoke with David Vidoni, CIO of Pegasystems, for an unfiltered conversation on what it takes to deliver Enterprise AI at scale; the governance paradox, why token costs have become a boardroom conversation, and why the secret sauce of effective CIO leadership has nothing to do with technology.

Three things that stayed with me:
1️⃣ The biggest obstacle to AI adoption: people over technology
2️⃣ The finish line has moved from shipping to responsible shipping.
3️⃣ In a high-velocity environment, ambiguity at the top compounds fast.

Eight minutes worth your time. https://lnkd.in/g3HUr-ah
#PegaWorld #CIO #EnterpriseAI

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Is your Marketing Search Strategy Built for an AI-driven world?

As generative AI transforms how users discover and evaluate information, SEO must evolve from a channel strategy to a predictive, full-funnel content system.

At Marketing (re)Focus 2026, I'll be joining a panel with Scott K. Wilder, from LastPass to explore how leading organizations are adapting to this shift redefining what it means to be discoverable in an AI-first landscape.

Join us for the conversation on May 21. Register using the link in the comments.

#AI #Marketing #LinkedinLive

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Post image by Helen Yu

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