Priyamvada S

Hard work earns trust.

The wrong words lose it.

📍9 seemingly innocent phrases
(that hurt your credibility):

1️⃣ “I’ll try “
❌ Sounds uncertain and noncommittal.
❌ Makes others doubt your reliability.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“I’ll have it done by [specific time].”

2️⃣ “I think this might work.“
❌ Undermines your authority.
❌ Shows a lack of conviction.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“Based on [reason or data], this approach should work.”

3️⃣ “Does that make sense?“
❌  Implies you doubt your own clarity.
❌ or the listener’s ability to understand.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“Let me know if you’d like me to clarify or elaborate.”

4️⃣ “Sorry, but I think…“
❌ Weakens your position.
❌ Undermines authority.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“Here’s my perspective…”

5️⃣ “I could be wrong, but…“
❌ Preemptively undermines your credibility.
❌ Discounts your  ideas.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“Here’s what I’ve found…”

6️⃣ “I’ll get back to you soon.“
❌ Leaves people unsure of when they’ll hear from you.
❌ Makes them feel you are vague.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“I’ll follow up by [specific day or time].”

7️⃣ “No problem.“
❌ Comes across as dismissive.
❌ Makes the other person feel like their request is a burden.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“You’re welcome” or “Happy to help!”

8️⃣ “It’s just my opinion.“
❌ Devalues your input.
❌ Makes it seem less worthy of consideration.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“Based on my experience…”

9️⃣ “Let me know if you need anything.“
❌ Too generic.
❌ Places the burden of follow-up on the other person.

↳ 𝗪𝗵𝗮𝘁 𝘁𝗼 𝘀𝗮𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱
“I’ll check in with you on [specific date].”


Your words hold immense power.

They can build trust.
OR
Quietly erode your credibility.

By becoming mindful of the phrases you use:
• You safeguard your professional reputation.
• You build stronger, more authentic relationships.
• You are perceived as a leader who can be trusted.


💡 𝗣𝗥𝗢 𝗧𝗜𝗣: Focus on practicing and implementing 2 phrases a month.

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Empathy is being concerned about the human being, not their output- Simon Sinek

Workers feel that mutual empathy between company leaders and employees leads to :

• increased efficiency (88%)
•  company revenue (83%)
• job satisfaction (87%)
• boots morale (86% )
• idea sharing (86%)
• innovation (85%)
• creativity (87%)
  
  1. Model the behavior :
  ↳ Show empathy in your interactions, listen attentively,  respond with understanding.
  ↳ Lead by example, demonstrate that empathy is valued and encouraged in your organization.
  
  2. Encourage open communication
  ↳ Create a safe environment where team members feel comfortable sharing their emotions.
  ↳ Encourage honesty by being receptive and non-judgmental.
  
  3. Provide supportive resources
  ↳ Offer resources like mental health support, flexible schedules, and stress management programs.
  ↳ Show that you care about their well-being beyond their productivity, value employees as humans
  
  4. Celebrate individual strengths
  ↳ Recognize and celebrate each team member’s unique contributions.
  Personal acknowledgment makes people feel seen and valued.
  
  5. Actively Listen
  ↳ Listen without interruption, validate their feelings, and show you genuine care
  ↳ Active listening helps build trust,  allows team members to feel respected
  
  6. Be transparent
  ↳ Share your own challenges when appropriate, show you’re human too.
  ↳ This vulnerability encourages others to open up, helps break down hierarchical barriers.
  
  7. Encourage peer support
  ↳ Build and encourage  a supportive environment where colleagues help one another , celebrate each other’s successes.
  ↳Indulge in activities where team can connect beyond their roles, building a sense of empathy among them for each other.



♻️ REPOST , we need more conversations around Empathy.

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*DATA Source: EY