How to measure UX research impact: https://buff.ly/43cTOsX
An interesting framework to tie UX researcher to different outcomes in the company, with 3 levels:
- Impact on the customer and business outcome
- Impact on the organization
- Impact on the user research practice
By Karin den Bouwmeester on UXinsight
#UXResearch #UXStrategy
An interesting framework to tie UX researcher to different outcomes in the company, with 3 levels:
- Impact on the customer and business outcome
- Impact on the organization
- Impact on the user research practice
By Karin den Bouwmeester on UXinsight
#UXResearch #UXStrategy