The Hon. Victor Dominello

Here is another reason - I hadn’t thought about - why digital birth certificates are important …

In situations of domestic violence or abuse, vulnerable people and their kids escape without taking much.

Often they leave behind important credentials documents like IDs, passports, qualifications etc.

In some cases, perpetrators keep their identity documents such as passports, as another vehicle of abusive control.
 
While they don’t need proof of ID to access domestic family violence services - e.g. Safer Pathway, Women’s Domestic Violence Court Advocacy Services and Local Support Services.
 
They will eventually need ID documents - e.g. for housing applications, accessing exiting violence payments etc.
 
Having digital ID credentials on a smartphone, means you can access it when you need - whatever the situation may be.
 
The option of having a Digital Birth Certificate – empowers the individual with more control and is therefore an essential and necessary need for the community.
 
It also underlines the need for digital credentials to be recognised by state and federal governments, public and private organisations.
 
Today we’re starting the first phase of testing (alpha) - looking at the ease of use, fit for purpose etc. around the design and technology.

We’re doing this in collaboration with NSW Attorney General Mark Speakman and NSW Registry of Births Deaths & Marriages.

NSW is trialling the DBC first, but eventually it will be a national digitisation.

We’ll have more to share soon 🙏

#digital #digitalbirthcertificate

I know this will be a controversial decision for some …

The NSW Govt will permanently replace the NSW Flag with the Aboriginal Flag on the Sydney Harbour Bridge (SHB) ➡️ https://lnkd.in/dSd2JJFi

The $25m cost to add an additional flag is definitely better spent towards closing the gap initiatives.

Even though:
🔹I have lived in NSW all my life
🔹Serve as a Minister in the NSW govt and work hard to deliver modern services for the people of our state
🔹Support NSW in the footy and other sporting competitions

I am first and foremost an Australian ♥️ and I acknowledge and am very proud of the traditional heritage of this great southern land ♥️

The SHB is the primary gateway to our beautiful land - and therefore an appropriate place to proudly fly both flags 🙏

#nsw #community

This is a source of frustration🤦🏻

Over 1.1m Australians change address each year.

It usually requires us to notify transport (to update our drivers licence) - update council - update superfunds - update electoral roll - etc etc

Lots of updating - lots of forms - lots of time - lots of frustration 🤷🏻‍♂️

This is the challenge:
🔹Births Deaths and Marriages - is the single source of truth for your date of birth
🔹Transport - single source of truth for your driver’s licence number

However - there is no one agency that is the single source of truth for your address

Nb: we need a national solution as people sometimes move interstate.

🟣 WHAT IF …

myGov could be a place where you could opt-in to notify a change of address 🧐

You can then select which organisations you want to notify of your change of address in one go ✅

This concept is already in operation - with the Australian Death Notification Service … https://lnkd.in/gZ93iGwU

Food for thought 🙏

Aussies ♥️ a deadline. The last few days of Dine & Discover are literally off the charts !

D&D ended on 30 June - here are some metrics for those interested:

 
🔵 Firstly, the challenges.
 
1. D&D ran for 505 days (including the first trial in the Rocks and Broken Hill). During this time there were 6 outages - totalling 21 hours, 25 minutes.
I acknowledge and apologise for the inconvenience caused - we will learn from this 🙏
 
2. Whilst the overall uptake was incredibly high - some areas of our state were higher than others - I have asked for a review to see if there were any localised barriers that needs to be addressed.
 
🔵 Secondly, the positives.
 
3. About 9 out of 10 adults (5.5 million) in NSW participated in D&D.
 
4. Around 87% of customers registered via Service NSW digital channels e.g. via their smartphone. Registration process - 95 % 👍
 
5. Approximately 95% of customers used one or more vouchers. About 67% used four or more vouchers.
 
6. The average total spend per customer was $41.30. This does not include indirect spend e.g. taxi to the venue or buying a gelato afterwards.
 
7. Total Govt spend was around $586 million, total Customer spend around $390 million. Total money into NSW economy = $976 million PLUS indirect spend.
 
8. Close to 72% of total vouchers issued were redeemed – 82.6% of all Dine vouchers were redeemed and 60.3% of Discover vouchers.
 
9. We received feedback over 150,000 times on the redemption process - 91% 👍
 
🔵 General observations
 
I remember during the GFC – the Australian Govt gave people $1,000 stimulus payments aimed at helping small businesses. There were concerns around the money going to people overseas and money being spent on poker machines.
 
Dine & Discover was customer centric (no receipts required). It was also an innovative use of technology to help the hospitality and tourism sectors hit particularly hard during COVID.
 
Thank you to all the NSW businesses who signed up - and those who used the vouchers to support our economy 🍔🍝🎵🎭
 
Finally, D&D also lifted the digital confidence of many people in our state - but equally demonstrated the ongoing need for non-digital channels #inclusion 🙏


#technology #innovation #economy #digital #hospitality

Congratulations to all the many recipients of The Australian Top 100 Innovators List.

We have complex global challenges ahead of us in this decade - we can’t tax our way out of it - we need to innovate our way through it.

On a personal note - I thank my respective leaders Gladys Berejiklian and Dom Perrottet who gave me the licence to innovate 🙏

Also to my Ministerial Office, Emma Hogan and her incredible team at NSW Department of Customer Service and other collaborating agencies - their collective delivery under pressure is inspiring 🙏

#innovation

I struggled with identity when I was a kid. I was born in Ryde Hospital. I am an Australian ♥️ Citizen. However, when I was at school, people identified me as an Italian.

It took some years to reconcile.

I am a proud and grateful Australian - but I am also proud and grateful of my Italian♥️ heritage.

Many people have similar journeys.

Identity is a deeply personal and a first order topic.

Govt cannot and should not “give me” my “identity”. For my identity, is far far more than some details on my passport, my driver’s licence, my birth certificate.

What Govts do - is issue certicates and credentials that authorise us to
🔹travel overseas (passports)
🔹drive a car (licence)
🔹prove place of birth and family relation (birth certificate).

Identity encompasses for example; heritage, culture, language, place, values.

This week is NAIDOC week. I am not a First Australian. But I am so proud and grateful for their culture and heritage. For it is inexorably part of our broader Australian identity ♥️🙏

#people #culture

Please allow me to share a frustration.

Cardiac arrests can kill or significantly impair. Around 25,000 people in Australia each year experience a cardiac arrest out of hospital. The survival rate is only about 12%.

Chances of survival increases 60-70% when CPR or a defibrillator is administered in the first few minutes - usually provided by the community/passer-by before the ambulance arrives.

Good news 👍
There are over 150,000 AEDs (automated external defibrillators) across Australia.

Frustrating news 🤦🏻‍♂️
🔹There is no central database or registration process for AED units
🔹There are a variety of apps - none are interconnected.
🔹 Its difficult to see 👀 where all the AED units are located, if they are available or if they are working.

I know we can definitely improve the customer experience - and outcomes - through a more coordinated approach to data and digital. 🙏🙏

There are many organisations doing great work in this area. I have asked for a meeting with key stakeholders in the next few weeks to see what can be done.

Will report back soon 🙏

#digital #digitaltransformation #aeds

This is not a weather map …  it’s a pothole heat map ‼️🕳 🌧

We will never be able to completely avoid potholes - particularly after persistent heavy rains ⛈

However - we can use tech to help identify and prioritise repairs much faster - by putting sensors on garbage trucks and buses ➡️ https://lnkd.in/gSgCDysM
 
We have now commenced a $2.9 million trial - involving 32 sensors installed on 32 public transport buses across Greater Sydney area.
 
The new technology will be able to gather data close to real-time – to use, with local weather observations, to predict the risk and rate of deterioration.

See Channel 9 story ➡️ https://lnkd.in/gwfvkHhH
 
This is something we’ve been working on with Minister for Metropolitan Roads The Hon Natalie Ward MLC Ward, Minister for Regional Transport and Roads Sam Farraway and Transport for NSW 🙏
 
More to update on 🕳 soon 🙏

PS  - In the last few months we have improved the experience of reporting a pothole – e.g. customers can go online to Driving in NSW which links directly to the report a pothole steps (one-click) – see https://lnkd.in/gPzZB2FE

#data #digital #technology #future

Each time you sign your kid up for sports - e.g. swimming, soccer or tennis 🎾 - you may be asked to show some form of ID - usually a birth certificate.
 
This happens numerous times through the child’s life e.g. enrolling into childcare, primary school and even highschool.

Around 500,000 birth certificates are issued in Australia each year.
 
Birth certificates are one of the most used IDs for children.
 
Parents and carers can waste countless hours:

🔴 Looking for the certificate each and every time; or
🔴 Waiting for a replacement when you’ve lost or damaged the paper certificate.

Help is on its way …

We’re close to starting the alpha pilot of a Digital Birth Certificate followed by beta etc…

Once we roll out, you’ll have the option to add to the DBC to your Service NSW app like the vaccine certificate.

The DBC will eventually be a national digitisation but we’re trialling it in NSW first - and we’re working with NSW Registry of Births Deaths & Marriages to do so.

Watch this space 🙏

#digital #digitalbirthcertificate #digitaltransformation