I'm thrilled to share that I've completed my internship at Insignia Shoes in the E-commerce department! This experience has been incredibly rewarding, providing me with deep insights into the fast-paced world of online retail.

During my internship, I:

• Managed and fulfilled orders on Ginkgo Retail, ensuring smooth and timely processing.
• Updated and maintained the daily sales dashboard on Excel, providing accurate sales data for decision-making.
• Developed a strategy to reduce product returns by analyzing return patterns and recommending improvements.
• Edited Shopify store by updating banners, adding product collections, and managing blog content to enhance user experience.
• Conducted competitive analysis on pricing and retail software, delivering insights to inform business strategies.
• Collaborated with the Customer Success team in a call center environment, handling customer inquiries and improving communication using AgoraPulse and Intellicon.

A special thanks to my supervisors, Sir Zeeshan and Sir Zain for their invaluable guidance and mentorship throughout this journey. I would also like to express my gratitude to Sir Hafiz Imran for his continuous support.

I am grateful to the entire team at Insignia Shoes for their assistance, and I'm excited to apply the skills and knowledge I've gained in future endeavors.

Here’s to more learning and growth in the world of e-commerce! 🚀

#Internship #InsigniaShoes