Ok, ok I know nothing will come of this other than me looking like a total wanker but I cannot resist.
18 months ago I wrote a scathing but supportive article about Unilever's approach to brand purpose. I think Unilever are an amazing company BUT their obsession applying purpose to ALL their brands ALL the time ALL over the world runs counter to the basic principles of brand management. I wrote a column on it - https://lnkd.in/ebsdzMDM. The main criticism from it...
âThe idea of purpose as strategic choice has extra application for multi-brand companies like Unilever, LVMH and P&G. These companies have all learned to operate using a house of brands approach in their brand architecture. That means stepping back and allowing each brand to do its own thing. What works for Peter cannot, should not, work for Pauline. And the capability to allow different flowers to bloom is one of the hardest and most important lessons of multi-brand management. And itâs a lesson that should be applied to brand purpose and the strategic choice to position on it or not. Some brands in a multi-brand group should be purpose-driven and some, by definition of market, heritage, category and competition, should not...If Unilever executives are intent on positioning Hellmannâs or Magnum ice cream using brand purpose, then they are branding morons. But I am sure they are not. Surely a company smart enough to manage such a wide portfolio of brands so well, for so long, has grasped the fact that purpose is a strategic choice not only at the inter-corporate level but also, for organisations like Unilever with multiple brands, at the intra-corporate level tooâ.
So it's pleasing and relieving to see the news that under its new CEO Unilever is adopting exactly this approach. I actually got a load of shit from a lot of people because I was âanti-purposeâ at the time. The key section from the Marketing Week story - https://lnkd.in/en9xuXJb - is:
âUnilever has become synonymous with the idea of placing purpose at the heart of its brands â but its new CEO looks set to change that. Former Heinz chief financial officer Hein Schumacher took over as CEO of the consumer goods giant in July. Today (26 October) he told investors that the company would stop âforce fittingâ purpose to all its brands... Schumacher did not dismiss the concept of purpose outright, however, acknowledging the companyâs focus on delivering on purpose âinspires many people to join and stay with Unileverâ. âWhen done well, and with credibility, [brand purpose] can be highly effective,â he said, pointing to examples like Dove and Lifebuoy. âBut we will not force fit this across the entire portfolio, for some brands it simply wonât be relevant and thatâs okay,â he added.