New Nature paper on hybrid working from home. Four key findings:
1) Hybrid WFH 2-days a week has no impact on employee or firm performance. No effect on employee grading, promotions, innovation, development, leadership, lines of code or other business metrics.
2) Hybrid WFH reduced quit rates by one third. Given each quit cost the firm about $20,000, this saved millions a year, making hybrid *very profitable*.
3) Quit rate reductions were largest for female employees, non-managers and those with the longest commutes. In industries struggling with gender diversity - like finance and tech - this is another benefit.
4) Managers pre-experiment estimated hybrid would reduce productivity by -2.6%. After the 6-month experiment they updated this to estimating it *increased* productivity by +1%. Managers discovered hybrid works well :-)
These results explain why hybrid is profitably used by about 80% of US and European companies (Flex Index). Hopefully, the WFH debate will focus on data and science, rather than outdated lockdown WFH anecdotes.
1) Hybrid WFH 2-days a week has no impact on employee or firm performance. No effect on employee grading, promotions, innovation, development, leadership, lines of code or other business metrics.
2) Hybrid WFH reduced quit rates by one third. Given each quit cost the firm about $20,000, this saved millions a year, making hybrid *very profitable*.
3) Quit rate reductions were largest for female employees, non-managers and those with the longest commutes. In industries struggling with gender diversity - like finance and tech - this is another benefit.
4) Managers pre-experiment estimated hybrid would reduce productivity by -2.6%. After the 6-month experiment they updated this to estimating it *increased* productivity by +1%. Managers discovered hybrid works well :-)
These results explain why hybrid is profitably used by about 80% of US and European companies (Flex Index). Hopefully, the WFH debate will focus on data and science, rather than outdated lockdown WFH anecdotes.
