Oliver Ramirez G.

Smart leaders don't throw money at problems.
(they do this instead)

In my consulting work, I help companies that have
wasted money on quick fixes that solved nothing.

It's natural; most leaders want to jump to a solution
without spending time analysing the problem.

Unfortunately, that’s a quick way to burn money.

Here's how smart leaders tackle problems:

1️⃣ Clarifying the Problem Statement
↳ Be specific: "customer complaints are +40% vs Q1"
↳ Not vague: "customer service is doing a bad job"

2️⃣ Mapping Major Root Cause Categories
↳ People: Skills, training, motivation
↳ Process: Workflows, procedures
↳ Technology: Systems, tools
↳ Environment: Workplace, market conditions

3️⃣ Diving Deep (asking 5 Whys) for Each Branch
↳ Why 1: "Why are complaints up?"
→ Long response times
↳ Why 2: "Why are there long response times?"
→ Staff is overwhelmed
↳ Why 3: "Why are they overwhelmed?"
→ Understaffed team
↳ Why 4: "Why are they understaffed?"
→ High turnover
↳ Why 5: "Why high turnover?"
→ Burnout from poor processes

The Real Fix: addressing the core issues.
✅ Solving training gaps that create bottlenecks.
✅ Fixing workload imbalances burning out people.
✅ Eliminating inefficiencies that drain productivity.

Everyone is tempted to jump in quickly to fix things.

But only root cause analysis delivers lasting change.

💭 Which point resonated? Let me know below!

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➕Oliver Ramirez G. follow for effective leadership & process improvement

Your title doesn't make you a leader.
How you impact your team does.

Here are 8 things most bosses get wrong:

1/ Focusing only on your own wins
→ True influence is measured by team success.

💡 Use weekly team meetings to highlight their wins.

2/ Focusing only on tasks
→ Tasks alone won’t unlock anyone's potential.

💡Coach someone through a new stretch project.

3/ Prioritising personal achievements
→ Solo stars can’t scale a team.

💡Delegate visible projects to your team members.

4/ Hoarding best practices
→ Documenting & sharing accelerates team learning.

💡Host 'show & tells' about best practices.

5/ Clinging to doing it all
→ Give autonomy with boundaries.

💡Share goals & standards, provide direction.

6/ Going it alone on ideas
→ Successful execution needs team buy-in.

💡Involve people in the approach to new ideas.

7/ Jumping in to 'rescue' people
→ Accountability is built in feeling ownership.

💡Coach people through difficulties, stop jumping in.

8/ Thinking you can do it alone
→ Great ideas fail without team-driven execution.

💡 Empower teammates to own project milestones.

Remember:
The greatest legacy is the one you don’t see.

-It lives on in the careers you’ve ignited.
-It shows up in the confidence you’ve instilled.
-It endures in the leaders you’ve shaped.

💭 Which point resonated the most?

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♻️ Repost to help your network.
➕ Oliver Ramirez G. for effective leadership & process improvement tips.