The pandemic changes everything... among other things, Sustainability and Purpose-driven businesses are more pertinent today than ever before. To run a sustainable business in a world that is changing rapidly, businesses need to be resilient, adaptable, and purpose-driven. TCS partnered with Global Reporting Initiative (GRI), the leading global standard for sustainability reporting, to transform their Customer Experience strategy. This journey we are on, enables organisations across the world to be more transparent, make sustainable choices, and contribute to a better and sustainable future for all. #tataconsultancyservices