Colin Fleming

Thank you, Salesforce. After nearly 13 life-changing years, I’ve made the gut-wrenching decision to write a new chapter.

4,692 days ago, I walked into Salesforce as a not-a-clue-in-the-world PMM–finding myself in awe of everyone I met—thinking that soon everyone would find out I wasn’t worthy. That a former professional race car driver had no place in enterprise software.

However, none of that happened. Not only did they take a chance on me, they embraced me. Taught me. Challenged me. They even dreamt with me. That's what makes the 'Ohana special. And together we’ve built something extraordinary.

The opportunity to play a role in the story of Salesforce has been career-defining, and I’m bursting with pride looking at the strength of the brand and amazing people that bring it to life.

But today is my last day at this one-of-a-kind company. I’m grateful for all these years of trailblazing and will miss the people tremendously. I’ll be cheering you on, always.

More on what’s next for me soon. ❤️

Excited to debut Salesforce's newest TV spot for #teamearth.

We believe that prioritizing people and the planet is a reciprocal exchange. When businesses prioritize the value of both, both will ultimately succeed.

A thrill to work with Matthew McConaughey on such an important message: business is the greatest platform for change.

Best. Sales Kickoff. Ever.
Big statement? Maybe. But I'm calling it anyway.

We brought the spectacle. Flying CEOs. Light-up wristbands. A Weezer send-off.

But that's not what made it epic.
It was seeing 7,000+ people rally around something bigger than a number: our customers.

They're drowning in copilots and agents bolted on like sidecars. They're looking for someone to cut through the chaos, deliver clarity, and help them do the damn thing already.

This week, I watched sellers, partners, and leaders lock in on one mission: be that someone.

Show up every day ready to solve real problems.
Treat customer outcomes like they're our own.

Prove that ServiceNow is the AI control tower for business reinvention—not just say it.

To our partners who multiply impact: thank you. 
To our employees who show up relentlessly focused on customers: thank you. 
To our customers who trust us to deliver: we see you. And we're ready.
To Vegas: I won't miss the lack of sunlight, fresh air, or knowing what time it is.

But same time next year?
Ready for 2026. Let's go!

Congrats to the countless people who poured their heart and soul into this one. 👊🏾

Bill McDermott Paul Fipps Amit Zavery Gina Mastantuono Jacqui Canney Russ Elmer Hossein Nowbar Chris Bedi Nick Tzitzon Debbie Brewer Nalina Athyantha Jim Lesser Kara Callaway Sean Regan Jackie Bernstein

Seven years on Fortune Most Admired.

#7 on Glassdoor’s Best Places to Work.

#2 on Glassdoor’s inaugural Tech & AI list.

Three recognitions. One belief:

Great companies are built by great teams.

At ServiceNow, culture and execution aren’t separate. They’re the same thing.

We’re building the AI Control Tower for business reinvention. Our teams believe in what we’re doing.

That’s not an accident.
That’s how it works.

We put AI to work for people, not instead of them.

Grateful for the teams who make this real. LFG.

https://lnkd.in/gAAJwMMT

AI should work for people.
Not the other way around.

We dropped that in the Wall Street Journal because the industry keeps dancing around it.

Without workflows, AI is just expensive advice trained on Reddit.
Without governance, it's a liability.
Without enterprise context, it's potential without a purpose.

Smart models are table stakes. Everyone has access to them. We built ServiceNow to be the platform that actually puts them to work.

See for yourself > ServiceNow.com/Blueprint

#PutAItoWorkforPeople

My favorite podcast. My favorite sport. An epic collision.

I joined Ben Gilbert and David Rosenthal on Acquired for their deep dive into Formula 1. A sport I didn't just watch. It was a dream I chased for my first career.

We talked about what most people miss. The human side. An F1 driver pulls 6Gs, loses 5% of their body weight, and makes thousands of micro-decisions with zero timeouts. There's nothing else like it.

We also talked about why ServiceNow is in this sport. Not to slap a logo on a car. To embed our technology into the pursuit of performance. Same thing our customers do every day.

4.5 hours. Worth every minute.

Huge thanks to Ben, David, Jim Lesser, and Jonathan Vu for making this happen.

https://lnkd.in/gE3iRASA

Being named #5 on Fast Company's Most Innovative list is a great headline.

But the real story is in the other numbers we found.
 
30,000 hours returned to scientists at AstraZeneca. 2 million service jobs made better at Bell. An entire city — City of Raleigh — rethinking how a community functions. Nearly 1,000 organizations are running agentic AI across every part of their business.
 
Turns out 'innovative' is just what happens when you put AI to work for people.
 
Proud of the ServiceNow team making this possible. And the customers going all in with us.
 
👉 https://lnkd.in/giW-PFSS
 
#PutAItoWorkforPeople #FCMostInnovative

Bill McDermott Chris Bedi Amit Zavery Gina Mastantuono Paul Fipps Hossein Nowbar Nick Tzitzon Jacqui Canney Russ Elmer