Hot take: Everyoneโs talking about building agents.
Hereโs why you should NOT be building an AI agent right now.
Iโm seeing this pattern repeat across enterprise and startup teams:
Theyโre building the wrong thing, at the wrong time, for the wrong reasons.
Letโs unpack the top reasons ๐
1/ ๐ง๐ฎ๐๐ธ ๐๐ผ๐น๐๐บ๐ฒ ๐ถ๐ ๐๐ผ๐ผ ๐น๐ผ๐
- Automation only pays off when the task happens *often* enough to justify build costs.
- If youโre handling 200 support tickets a month, you donโt need a $50K agent
you need better workflows, documentation, or process hygiene.
- Agents shine when scale and repetition meet friction.
2/ ๐ฌ๐ผ๐๐ฟ ๐ฑ๐ฎ๐๐ฎ ๐ถ๐ ๐ฐ๐ต๐ฎ๐ผ๐
- Agents need clean, connected, context-rich data to make good decisions.
- If itโs scattered across CRMs, spreadsheets, and SharePoint folders, youโre not building an agent, youโre building confusion.
- Before you automate, fix the plumbing.
- Data readiness isnโt glamorous, but itโs the foundation every agent stands on.
3/ ๐ฌ๐ผ๐ ๐ฐ๐ฎ๐ปโ๐ ๐ฑ๐ฒ๐ณ๐ถ๐ป๐ฒ ๐๐๐ฐ๐ฐ๐ฒ๐๐
- Without measurable KPIs: e.g., time saved, cost avoided, or satisfactionย
- Youโll never know if the agentโs actually working.
- AI needs KPIs just like any product.
4/ ๐ง๐ต๐ฒ ๐๐ฎ๐๐ธ ๐ถ๐๐ปโ๐ ๐๐ผ๐ฟ๐๐ต ๐ฎ๐๐๐ผ๐บ๐ฎ๐๐ถ๐ป๐ด
- Just because something can be automated doesnโt mean it should be.
- Low-effort, low-impact tasks (like tagging an email) are quick wins but donโt transform the business.
- E.g., If a company spends months automating a report their intern did in 30 minutes. Guess who won? The intern.
- If automation doesnโt unlock time, insight, or decision-making capacity, itโs a distraction not innovation
5/ ๐ก๐ผ ๐ผ๐ป๐ฒ ๐ผ๐๐ป๐ ๐ถ๐
- Agents need monitoring, tuning, debugging, retraining.
- Without a technical owner, itโll quietly degrade until nobody uses it.
- If IT, data, and business teams canโt name whoโs accountable,
your agent will drift into pilot purgatory.
๐๐ผ๐๐๐ผ๐บ ๐น๐ถ๐ป๐ฒ:
Yes, you can build an agent.ย
But that doesnโt mean you should.
Donโt building an agent for agentโs sake.ย
And focus on being agent ready first
๐ฌ Iโm curious: Whatโs the top blocker youโve seen for AI agent projects?
----ย
โป๏ธย Share with others that need to hear this.
๐
Or others who love The Office memes, too.
๐ Follow Heena Purohit for similar posts.