Sanjay Nadarajah FRSC

It may look like Quality are doing a great job, but are they really???

We may feel sorry for Quality looking at this image, but they are partly to blame for their predicament.

One of the first things Quality must do in any business, before even setting up the Quality System, is to make sure everyone in the organisation understands WHY they must embrace Quality and how they can apply it to their daily tasks.

This way, you will find people are more forthcoming with their desire to help 😉

Quality Assurance is not the secretary for all departments

We are there to educate each and every person about Quality and their proactive participation.

So to those in Quality, screaming for more headcount, please step out of your comfort zone of trying to keep Quality in Quality and be inclusive by involving every department to take ownership of their Quality responsibilites.

#quality #is #everyones #responsibility

Quality have a tough job on their hands, but somehow, they manage to keep them under control😅

l have great respect for all those that work in Quality👏🏼🙏🏼